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50 pages 1 hour read

Ann Cleeves

The Long Call

Fiction | Novel | Adult | Published in 2019

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Chapters 16-24Chapter Summaries & Analyses

Chapter 16 Summary

Jen and Ross meet Alan Springer at the Bristol police station. Alan previously knew Simon when they both served together in the army. Alan called Simon because he had invested in a restaurant idea that Simon and his ex-wife, Kate, had devised, but when the restaurant didn’t work out, Simon never returned Alan’s money. Simon told Alan that he would pay him back, but he never did.

Jen and Ross head to Kate’s. She tells them that she and Simon were childhood sweethearts who married young. Simon went into the army, and when he returned, they tried to start a business together. Simon turned to drinking when the business floundered. One day, he drove a vehicle while intoxicated and accidentally killed a child while driving. He served time, and after he got out of prison, he disappeared for a while before starting work at Kingsley House. Kate and Simon then got divorced, splitting the profits from the sale of their house. This left Simon with £200,000—a baffling sum, considering his inability to repay Alan.

Chapter 17 Summary

Matthew speaks with his boss, Oldham, and discloses his concerns about having too many personal connections to this case. Oldham tells Matthew that he trusts him and that Matthew should continue the work. Matthew heads to Dennis Salter’s house, where he questions Dennis and his wife, Grace, about Christine’s disappearance. Dennis admits that he went to the Woodyard to pick Christine up but lost track of time while listening to a cricket match in his car. When Christine didn’t emerge, he went in to look for her, but everyone had already left. He assumed that she took a bus to her mother’s. Dennis also divulges that he sits on the board of the Woodyard.

Matthew goes to Maurice Braddick’s house and questions Lucy about Christine. Lucy confirms that she saw Christine in the morning, but she doesn’t recall seeing Christine at any other point in the day. Maurice is disturbed by the news of Christine’s disappearance and decides to keep Lucy home until the matter is resolved.

Chapter 18 Summary

A distressed Jonathan informs Gaby that Christine is missing. Gaby heads home, and while doing laundry, she realizes that some of Simon’s laundry is still in the machine. Among his belongings, she finds a silver key with a bird on it. Caroline comes down and sees her with the key; she takes it from Gaby and says that she’ll give it to the police.

Chapter 19 Summary

Jen invites Matthew back to her home, where she tells him her theory that Simon wasn’t unhoused when Caroline took him in. Jen noticed that Simon had hardly any belongings at Caroline’s and had no personal possessions there of any kind. She also asked the unhoused man she met about Simon, and the man had never seen Simon on the streets. Jen and Matthew speculate about why Simon might have wanted Caroline to believe that he did not have a home.

Chapter 20 Summary

The next day at the briefing in the police station, Matthew decides to shift the course of the investigation and take a closer look at what happened to the £200,000 that Simon had in his possession. Matthew also relays the details of Christine’s disappearance and sets his officers on different tasks to help track her down. He sends Jen to the Woodyard.

At the Woodyard, Jen is about to talk to Gaby when she gets a phone call from Caroline. Caroline asks Jen to meet her at St. Cuthbert’s, where she works. Caroline gives Jen the key from Simon’s possessions, and Caroline questions Jen about the possibility that Simon was not actually unhoused. This idea distresses Jen, who doesn’t believe that Simon would have lied to her. Jen receives a phone call letting her know that the police have discovered Simon’s secret apartment in Braunton; it is located above a betting shop. Jen leaves immediately because she believes that she is the one with the key.

Chapter 21 Summary

Matthew visits the home of Rosa Holsworthy, a young woman with Down syndrome who was a close friend of Christine’s. Matthew wonders if Christine would have tried to get to Rosa’s when she didn’t go home with Dennis Salter. Rosa’s parents, who took Rosa out of the Woodyard in order to make Rosa serve as a caretaker for her ailing father, are horrified by this news, and the family has no information about Christine.

Matthew joins Ross and Jen at the apartment in Braunton. He questions a local shop owner, who confirms that Simon was a regular who used to come in for liquor. The shop owner also states that Simon recently stopped buying alcohol and started buying candy instead. Matthew, Ross, and Jen enter Simon’s apartment, which has been ransacked. Matthew speculates that someone broke in and was searching for something. He goes down to the betting shop and asks if anyone was seen lurking around Simon’s apartment. The betting shop employee has not noticed anyone unusual but does have some of Simon’s mail. Matthew takes the mail back to the station and opens it; inside, he finds a letter from a law firm confirming an upcoming appointment. Matthew then receives a call from one of his officers that Christine has been sighted.

Chapter 22 Summary

Jen and Matthew arrive at the estate where Christine was spotted. They find her lying on a bench by a small lake. She is cold and nearly unconscious, but she manages to tell Matthew that “they” told her that he would come for her. On the car ride to the hospital, Matthew calls his mother and asks her to tell Susan that they have found her daughter.

Chapter 23 Summary

Leaving Jen at the hospital with Christine, Matthew goes back to the Woodyard to update Jon. Matthew then heads to the station and debriefs his officers about Christine and the developments surrounding Simon’s apartment. He sends some officers to Braunton to canvass the area for information about who might have broken in. Ross reports on the letter from the law firm; Simon had contacted the firm to make a will but then got back in touch with them wanting advice on another matter. A lawyer from the firm is coming to the station to speak to Matthew personally about this.

Chapter 24 Summary

Jonathan informs Gaby that Christine has been found. Gaby heads to the Woodyard’s café, where she is giving a vocal performance. She meets Caroline there. Caroline tells Gaby about being questioned about whether Simon was really unhoused, and Gaby responds that they never knew everything about Simon, and it was possible that he was keeping secrets.

Chapters 16-24 Analysis

In this section, Cleeves continues to oscillate between various characters’ perspectives to convey information that would remain inaccessible if the novel were told from a single person’s perspective. In Chapter 22, for example, Jen listens to a phone call between Matthew and his mother. When Matthew tells his mother that Christine Shapland has been found, Jen observes that he does so “As if it really wasn’t a big deal, as if he hadn’t been haunted by the search since he’d realized the woman was missing” (210). This outsider’s perspective of Matthew’s family dynamics reveals the fact that the protagonist is very guarded in his own descriptions of his relationship with his mother. His sections of narration rarely provide insight into his emotional state regarding the aspects of the case that are connected to his family. This reticence implies that he has learned to cope with his familial estrangement by deliberately distancing himself from his mother. However, Jen’s perspective on this conversation conveys just how deeply Matthew is affected by the disappearance of the child of his mother’s friend; the fact that he is “haunted” is a truth more readily accessible to Jen’s perspective than it is to Matthew’s closed-off sense of himself.

Like most mystery novels, The Long Call employs a great many red herrings—details intended to mislead, thereby concealing the truth behind the mystery. The conversation that Matthew and Jen have with Simon’s ex-wife, Kate Dickinson, throws quite a few red herrings into the plot, most notably Kate’s insistence that Simon was “genuinely suicidal.” However, within this deliberately misleading conversation, Cleeves also plants the answer to one of the mystery’s central questions. As future chapters unfold and reveal the seriousness of the problems at the Woodyard, the detectives will grow to wonder why Simon is so fond of Lucy, and why he is so determined to bring Rosa’s experiences to light. In this early moment, Kate’s description of the child Simon killed—“But a child like that. So helpless and so young” (158)—initially seems innocuous, but this ostensibly offhand comment is revealed in the final chapters to be the clue that leads Jen to discover that the child Simon killed had Down syndrome. The placement of this subtle narrative clue amidst many red herrings ultimately helps to explain the true nature of Simon’s motives and highlights the unspoken struggles involved in Coping With Guilt.

As the mystery unfolds, Cleeves must strike a fine balance between offering clues and red herrings and using the detectives’ line of inquiry to create a linear plot progression, all while sustaining adequate momentum. She mitigates the challenge of weaving these multiple narrative threads by revealing the full scope of the various debriefings that Matthew, Jen, and Ross hold in the police station. Chapter 19 offers a prime example of one of these conversations, for Matthew and Jen have a conversation that consists almost entirely of questions. As the two characters openly wonder why Simon would pretend to be unhoused, or why he would “accept that depressing room in Hope Street if he had somewhere better to live” (183), the conversation acts as an organizational tool that voices the primary issues of the case and injects a sense of momentum, creating expectations about the detectives’ line of inquiry and their next set of actions.

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