42 pages • 1 hour read
David MametA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Content Warning: This section of the guide references crude language, anti-gay slurs, racist language, and a mention of child sexual assault, which feature in the source text.
Shelly Levene, a seasoned real estate agent, and John Williamson, the young manager of the real estate office, are arguing in a Chicago Chinese restaurant booth. Levene attempts to convince Williamson to give him some of the prime sales leads that are supposed to go to the salesmen with the best track records. Levene asserts that Williamson is throwing away leads by giving Glengarry Highlands to Roma, and he ought to give it to someone like him who has proven his ability to close. Williamson reminds Levene that he failed to close his last four leads, but Levene protests that he did close two of them; it’s just that one of the leads “kicked out” (16) and another sale was been invalidated by a judge for reasons he couldn’t have foreseen. Levene insists that he’s only having some “bad luck” which “runs in streaks” (16). When Williamson questions him about the other two leads, Levene avoids the subject. Leven argues that in 1981 and 1982, he had been the second top salesman after Roma, but Williamson corrects him: Moss was second.
Levene reminds him that he was once the star salesman, that his sales once kept the office afloat and paid for the higher-ups, Murray and Mitch, to live in luxury, and that his sales even paid for these leads he wants. Williamson explains that it’s his job to give out the premium leads based on the board for the sales contest, and therefore his hands are tied. If Levene starts closing again, he’ll get better leads, but Levene retorts that he’s going to lose his job if he can’t improve his record, demanding to know how he’s supposed to do that without leads. Levene offers him 10% of his commissions on the sales, and Williamson counters with 20%, plus $50 per lead. Levene agrees, but he wants two of the best leads. Williamson adds a demand for a hundred dollars right now, but Levene doesn’t have it.
Levene tries to convince Williamson to give him until tomorrow, pleading for the sake of his daughter, but Williamson says he can’t and gets up to leave. Levene grumbles that he once could have had Williamson fired with a phone call, but Williamson is unimpressed. Levene begs for one of them, but Williamson replies that he can’t split them. Finally, Levene asks Williamson for one of the “B list” (27) leads, which is the list his leads are coming from anyway. He apologizes for raising his voice at Williamson. As Williamson leaves, Levene, who can’t afford the meal, claims sheepishly that he “left [his] wallet back at the hotel” (27).
In a booth at the same Chinese restaurant, Dave Moss and George Aaronow, both real estate agents from the same firm as Levene and Williamson, are discussing a sale that Aaronow just failed to close. The customer was Polish, and Moss offers encouragement to Aaronow by saying offensive things about Polish people, followed by a racist tirade against Indian people, both of whom Moss asserts are bad clients. Conversation shifts to the sales contest, which they agree is unfair. The winner of the contest gets a Cadillac, but the bottom two will be fired. Moss exclaims that it puts undue pressure on the salesmen, who are already working hard, and who had proven themselves by selling a lot of houses in Glen Ross Farms. Moss asserts that Mitch and Murray “killed the goose” (30) by taking advantage of their affluent customers instead of doing what is best for them to keep them loyal. The salesmen are all desperate and scared.
Moss tells Aaronow about Jerry Graff, who left his position at a firm to work for himself. Graff bought a list of thousands of nurses, a solid and untapped market, and he brings home about $14,000 per week with no overseers or executives to take 90%. Meanwhile, Mitch and Murray have no respect or loyalty toward the men who built their business, and Moss concludes, “Someone should stand up and strike back” (37). Cagily, Moss explains that if someone robbed the office, they could steal all of the leads—about five thousand of them—and sell them to Graff for about $5,000. Aaronow questions how serious Moss is being and whether he’s spoken to Graff. Moss demurs at first, but then he admits that Graff has agreed to buy them. Moss offers to split the $5,000 with Aaronow. Also, Graff would then hire them both, and they would get to work the prime leads, but Aaronow must do the work of breaking in and stealing them.
Moss claims that he can’t be the one to steal the leads, as he has complained about the contest too much and would therefore be the prime suspect. He also says Aaronow has to do it tonight, because Moss has an alibi set up for himself. Aaronow is reluctant, and Moss asks whether he would turn Moss in if he were questioned. Aaronow replies that he wouldn’t. Moss claims that Aaronow is now legally an accomplice—an “accessory [b]efore the fact” (45), threatening to name him if he’s caught. Moss lets it slip that he will get five thousand dollars, which he insinuates he needs, which means that Aaronow’s cut is a third rather than half. If Aaronow says no, Moss says, he’ll have to deal with the consequences. Aaronow asks why, and Moss replies, “Because you listened” (46).
In the same restaurant, Richard Roma sits in one booth, and James Lingk sits in the next one over. Roma is pontificating, and Lingk barely gets a few words in throughout Roma’s monologue. Roma asserts, “When you die, you’re going to regret the things you don’t do” (47). Whatever someone might feel guilty about, whether they’re a thief or a pedophile, they should learn to live with it, because Roma doesn’t believe in Hell, but he believes that someone can put themselves in Hell on Earth, and he refuses to live that way. Additionally, most of the pleasurable things in life, such as a good meal or great sex, fade in one’s memory, and the things one remembers are the random and seemingly inconsequential parts. Roma continues, “What I’m saying, what is our life? (Pause.) It’s looking forward or it’s looking back. And that’s our life. That’s it. Where is the moment?” (48) He says that people are always afraid of bad things happening that rarely do, and if they’re preparing for it, they’ll probably have saved or set aside whatever needed to be set aside.
But, Roma adds, what they’ll really need to survive is to have practiced “acting each day without fear” (49). All investments, from stocks to real estate, are an opportunity for something—maybe to make or lose money, or to learn something. But fear and an abundance of caution are pointless because life, death, and fortune are random. Roma asks Lingk what he is drinking, offering to order a round. Roma then introduces himself, and Lingk gives his name in return. The two men shake hands, and Roma states that he wants to show Lingk something that “might mean nothing to [him]… and it might not” (50). Roma spreads out a map on the table and shows him Glengarry Highlands in Florida. He says, “This is a piece of land. Listen to what I’m going to tell you now” (51), and the first act ends.
In the first two scenes of Act I, the three salesmen are awash in Toxic Masculinity and the Competition for Dominance. Each of them feels cornered by this sales competition, afraid of losing his job. Even Moss, whom Williamson identifies as being in second place, feels threatened. The company’s exploitative management practices become apparent through the salesman’s conversations. The absentee owners, Mitch and Murray, are pitting the salesmen against each other and making them fight for their jobs, with no dispensations made for loyalty to employees to helped build the firm. As Levene points out, giving the best leads to the top salesmen makes it easier to stay on top and increasingly impossible to dig oneself out from the bottom. This model of giving advantages to those who are already successful is a key feature of capitalist economies. For the average American, a single instance of bad luck—a serious illness, a bad investment, or dismissal from a job—can lead to compounding losses that become almost impossible to recover from. Levene was once one of the best in the business, but his recent failures have left him broke. Not only is he unable to scrounge up a hundred dollars for a bribe, but he cannot even pay for his dinner. Levene’s tragic situation illustrates the play’s theme of Capitalism and the Corruption of the American Dream. The American dream promises that anyone can become wealthy with enough talent and hard work, but Levene’s plight shows the other side of that coin: With a little bad luck, even a successful person can become destitute. Conversely, Roma cavalierly describes common fears of misfortune and the need to plan one’s security as pointless and unnecessary—a bit of bluster intended to close a sale, but also an attitude he can only access from the position of privilege that comes with being, however briefly, a winner.
The simple setting—an unchanging set of booths in a Chinese restaurant—along with the lack of physical action from characters, who largely stay in their booths, emphasize the language of the play. The language is not only written in David Mamet’s signature rhythmic style but is primarily spoken by those who are trying to make a sale, beginning with the least effective salesman and ending with a demonstration of Roma’s talent as the top salesman. Both because the competition has made them desperate and because they have all staked their identity and self-worth on their success as salesmen, the central characters here are all engaged in The Constant Pursuit of Selling. They can never turn it off, even when they are away from the office. While only Roma makes an actual real estate transaction in the first act, both Levene and Moss engage in salesmanship to try to get what they want.
Presuming that Levene isn’t exaggerating about his past successes, his clumsy attempt to sell Williamson on giving him leads is evidence either that he has lost his touch or that the cutthroat competition has unnerved him to the point that it is undermining his abilities and setting him up for failure. Regardless, when the stakes are his own livelihood, Levene can’t deliver an effective sales pitch. He stammers and begs, then he becomes hostile and insulting. As a last-ditch attempt to convince him, Levene offers Williamson money—a cheap ploy that likely isn’t in the salesman handbook, since the seller’s purpose is to make money, not give it away. But Williamson calls his bluff by demanding a hundred on the spot, forcing Levene to reveal that he is broke—tantamount, in his world, to an admission of weakness.
Moss is much more cognizant of his sales pitch, which makes sense for the second-place salesman in the firm. He chooses a moment when Aaronow has just lost a sale, making him vulnerable as he sinks in the office ranks. Moss creates a “them” out of the Polish customer who didn’t buy (and Indian people for good measure) to construct an “us” with Aaronow, making him feel that Moss is on his side. Moss presents the idea of robbing the office as a hypothetical, easing him into the idea by making the office the enemy and portraying the robbery as righteous and deserved. When he can’t close the deal on the strength of his words, Moss entraps Aaronow with dubious legal information, making him feel that he has no choice but to comply and take on the risk of the operation. Roma, however, has the coveted Glengarry lead, and although the act ends before his main sales pitch, he is able to rest on his laurels. Roma exudes masculine confidence and imperviousness—even if it is a sales trick—before even laying out what he is selling, inviting his target to follow him and try to be like him, without the reek of desperation that hangs over the other salesmen.
By David Mamet