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45 pages 1 hour read

Sayaka Murata, Transl. Ginny Tapley Takemori

Convenience Store Woman

Fiction | Novel | Adult | Published in 2016

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Pages 97-110Chapter Summaries & Analyses

Pages 97-99 Summary

Keiko’s final day at Smile Mart arrives. She gave two weeks’ notice, though the store usually requires four. Manager #8 is happy for her and made an exception; Keiko notes that he no longer seems like a manager but a man. Mrs. Izumi also seems happy for her, despite her and Manager #8 having previously criticized those who quit without enough notice. Keiko is being replaced by a girl from Myanmar; on her final day, she notes that she will never appear on the store’s cameras again. She receives an expensive pair of chopsticks as a joint farewell-wedding gift from Mrs. Izumi and Sugawara.

Keiko reflects on how quickly previous staffers have been replaced and realizes that the space she occupied at the store will be filled just as quickly. After saying goodbye and stepping outside, she notices that the store is lit up even more brightly than the sky, and that it resembles a shining aquarium again. She bows to the store and, uncertain of what the future holds, walks toward the metro station.

Pages 99-100 Summary

At home, Shiraha waits impatiently after having looked for work for Keiko. He tells her that she must find a job to support them both. Keiko feels depressed and visualizes what is happening at Smile Mart: The night shift workers make ads and replenish the cup noodle shelves, but she is out of this flow of time. The convenience store sounds are gone too, leaving only those of her apartment. Keiko asks Shiraha to get himself dinner and goes to bed.

Unable to sleep, Keiko steps onto her moldy balcony. As a convenience store worker, she always justified needing sleep for the good of the store—but now, she cannot understand why anyone would sleep. She sits, looks at the clock inside, and imagines what is happening at the store at 3 am. She looks at her nails and hair—trimmed and washed to store regulation—and notes the recent burn on her hand from frying croquettes. Though the night is cold, she stays outside, staring blankly at the purple sky.

Pages 100-104 Summary

After a night of fitful sleep, Keiko wakes up and finds it is 2 PM. Two weeks have passed since her final day at Smile Mart. Keiko notices Shiraha is gone and announces that she’s lost her sense of time: She sleeps whenever she feels tired and eats when she wakes up. She’s filled out job applications, per Shiraha’s orders, but no longer knows what standards to live by.

Shiraha still sleeps in the bathtub, coming out during the day to eat food and go through job postings. He seems to have more energy than he did when Keiko was working. Keiko spends her days inside a closet, coming out only to eat and never putting her futon away. She gets some water and notes that the water in a human body is replaced every two weeks: This means that all the water she used to buy at Smile Mart has already run through her body. Keiko has grown more hair on her face, arms, and legs; without the store’s standards, she no longer feels the need to shave. Every few days, Shiraha insists that Keiko go to the public shower that she used to visit every day.

Shiraha’s cell phone buzzes, and Keiko figures he must’ve left it at home. It continues ringing, and she sees the screen read “Wife from Hell.” Keiko answers and hears Shiraha’s sister-in-law yelling that she always knows where Shiraha is; however, she calms down upon hearing Keiko’s voice. She tells Keiko to tell Shiraha that she hasn’t heard from him since she received a measly 3,000 yen last week. She threatens to take Shiraha to court. Keiko hears a baby crying in the background and wonders if she should start relying on animal instinct since she no longer has a manual to follow. She asks Shiraha’s sister-in-law if having a baby is good for humanity, and if she and Shiraha should have one as quickly as possible. After a long pause, the other woman says they shouldn’t consider it: She cruelly adds that a “loser” and a convenience store worker not having a baby would be the best contribution to humanity that they could make. She hangs up after reminding Keiko to tell Shiraha about his debt.

Keiko is relieved that she does not need to spread her genes—but is still worried about what to do until death. Shiraha returns with frozen meals and sees that she is awake. For the first time in a while, they eat lunch together. Keiko puts food in her mouth but cannot make herself swallow, seeing no reason to nourish her body.

Pages 105-110 Summary

A month has passed since Keiko quit her job. Keiko is dressed in a pantsuit that she has not worn in 10 years and has her hair tied back; she heads for a job interview at a temporary staffing agency. Keiko’s money is depleted, and she hasn’t left the apartment for a long time. Shiraha insists on taking her to the interview and waiting until she finishes. With an hour to spare before the interview, Shiraha goes into a convenience store to use the restroom. He tells Keiko to wait, but she enters after him, hearing the familiar chimes and “Irasshaimasé!” of the employees. Keiko sees that it is almost time for the lunch shift and that the two young women behind the counter have badges indicating they are trainees.

As Keiko watches the happenings of the store, the store’s voice streams into her. She hears the sounds as music once again, and they make her cells vibrate. She instinctively senses what the store needs and begins rearranging display cases. Keiko even says “Irasshaimasé!” to a customer. She notes that it is Tuesday, new products day, and wonders how the workers could have forgotten the most important day in a store’s week.

One of the girls at the counter eyes Keiko, and Keiko gestures vaguely as if to show off a name badge and calls out “good morning.” Keiko assumes the girls must think she’s from the head office because of her suit, but notes that they shouldn’t be so easily duped in the first place. Keiko overhears women commenting on the products she just rearranged. She notes that a convenience store is more than a place where people buy things they need; it is also a place where people can discover new things they might like. Keiko sees that there is not enough water in the refrigerator, even though it is a hot day and water sells well. She hears and understands the store telling her what it wants.

An employee comes over to compliment Keiko’s display and says that one of the part-timers did not come in. Keiko advises refilling the refrigerators and freezers and cleaning the doors. Keiko suddenly hears Shiraha and responds to him as if he were a customer.

Shiraha drags Keiko out of the store and asks what she is doing. She replies that she heard the voice of the store, that she was born to hear its voice. Shiraha looks scared as Keiko reiterates that she is meant to be a convenience store worker. He reminds her that society will never tolerate her, that she’d be better off working to support him. Keiko calls herself a “convenience store animal” and says she cannot go with him (109). Speaking in the voice of the morning chants, she tells him that the “human” her would probably be better off with him, but the “animal” part of her has no use for him. Shiraha says she is not human, and that she will regret her decision. Keiko notes how sweaty his hand is and wants to clean herself right away, as it is discourteous to be unclean for customers.

Keiko cancels her interview and looks at her reflection in the store window, feeling like she has purpose for the first time. She says “Irasshaimasé!” and thinks of the hospital window through which she saw her newborn nephew. Her cells tremble in unison with the music playing on the other side of the glass.

Pages 97-110 Analysis

Upon leaving Smile Mart, Keiko no longer has a job that confuses the outside world; however, her jobless world is empty. She lives with a man, but this life is not what the outside world thinks. She knows that the “space [she] had occupied, too, would quickly be replenished,” and the store will go on without her. Leading up to her departure, everything about the store became foreign. Manager #8 seems conventional and dull, and the store once again looks like an empty “shining white aquarium” rather than the building that gave Keiko a chance at rebirth. While Keiko used to know the time and the store’s happenings, she “no longer knew what time [she] should wake up in the morning” or “what standard to live by” upon quitting (101). She cannot even see the purpose of sleep without a job to go to each morning. While Keiko’s experience could partially be read as a Marxist description of workers’ alienation under capitalism, Convenience Store Woman ultimately inverts this framework: Keiko feels alienated after having lost her job. Work was the only thing that kept her grounded and made her even attempt to participate in the world. Even though Keiko’s language reads as Marxist, in that she feels literally owned by her job (the physical body becoming a product in itself), she herself would describe her experience in a more religious way—suggesting that she purposely submitted her body to the cult of Smile Mart. Like a believer who lost her faith, Keiko is left stagnant after losing her job.

Because of this, Keiko and Shiraha have switched roles. Where she was once active and out in the world and he was choosing to hide himself, she now spends “all day and night” in “bed inside the closet” while neglecting her hygiene (101). Every few days, he even has to tell her to go “to the same coin-operated shower” she used to go to every day, whereas she used to insist that he wash himself. None of this implies, however, that Shiraha has somehow become a supportive partner: The only thing that motivates him is finding Keiko a job so she can pay for his needs. Thus, Keiko’s body is essentially still owned by someone else—her previous “owner” being a corporation rather than a parasite of a man. When she enters a convenience store at the end of the book, the pair’s roles switch back. While Shiraha clings to Keiko and tells her that her life would be better spent caring for him, she realizes how “disgustingly sticky from Shiraha’s sweat” her hand is, recognizing once again that he is unhygienic (110). She hears the music of the store and sees herself as a “being with meaning” (110).

In the end, Keiko tells Shiraha that the voice of the store “won’t stop flowing through” her, and that it was her destiny “to hear” it (109). In this second convenience store, she is reborn again. She sees the convenience store as akin to the hospital window through which she first saw her nephew. The novel comes full circle, with Keiko essentially back to where she started but now without any doubt that she is where she belongs—a happy ending by Keiko’s values.

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