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39 pages 1 hour read

J.B. Priestley

An Inspector Calls

Fiction | Play | Adult | Published in 1945

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Character Analysis

Arthur Birling

Content Warning: The source material and this section of the guide include references to death by suicide, addiction, and rape.

Arthur Birling is a pompous, self-aggrandizing man who is deeply in love with the myth he has created regarding his own success. At the dinner to celebrate his daughter’s engagement, Arthur’s chief concern is how the marriage will affect his own social standing. Though the Croft family have been rivals to Arthur Birling’s business for many years, the engagement is the signpost of a new era, a union between the families that will lift the Birlings up to a new height. Arthur sees his daughter’s engagement as the trophy that has been awarded to him for all his hard work. Arthur declares that this engagement is a vindication for his hyper capitalist worldview, which, as he explains to Gerald and Eric, is focused on self-sufficiency above else. All that matters to Arthur is himself and his family. Everyone else is inconsequential. To Arthur, people of lower income simply have not worked hard enough or have squandered their energy on helping others. He decries socialism as a waste of time and exploits the labor of others to get rich.

The arrival of Inspector Goole challenges Arthur’s worldview. Eva Smith died by suicide, he is told, after he fired her from his factory for having the temerity to ask for fairer wages. As Eric points out, the workers were adhering to Arthur’s own doctrine of self-interest. They worked hard and sought compensation, but Arthur was too greedy to tolerate a slight decrease in his profits. He not only denied their request, but he fired Eva for her arrogance. He justifies his actions—and Gerald agrees with him—by claiming that any businessman would act in the same manner. He fails to see that this is the exact problem, that the capitalist economy is inherently alienating for the poor and enriching for the wealthy. Arthur is not the unique, hardworking man that he believes himself to be. He is the instrument of an exploitative system, a hypocrite who strives to remain willfully ignorant of the role he plays in other people’s suffering.

Though Goole reveals Arthur’s hypocrisy and his immorality, he fails in teaching Arthur any lasting lesson. After Act I, Arthur is more concerned about his family’s reputation than the fate of one worker. He criticizes Eric for potentially causing a scandal, as this might threaten his chances of receiving a knighthood. He fears that his family’s ascent up the social ladder is threatened, which is far more concerning to him than his role in Eva’s death by suicide. Once Goole leaves, Arthur goes further. He would rather believe that Goole is a practical joker—or even a supernatural entity—than entertain the reality of his own hypocrisy or his immorality. Arthur’s ego is too delicate to allow any self-reflection, so he invents increasingly elaborate stories to justify his worldview in spite of all the evidence with which he has been presented. Goole explicitly calls out Arthur’s beliefs and tells him to take a fairer, more equal view of the world, but Arthur ignores him. Ultimately, Arthur learns nothing. Instead, he is forced to reckon with the shame of a public scandal all over again when the police call to tell Arthur than an inspector is on his way.

Sheila Birling

Of all the Birlings, Sheila undergoes the most emotional development over the course of the play. At the start of Act I, Sheila is in a celebratory mood. Her recent engagement to Gerald is not just a romantic coup but a social triumph. He is of higher social status than Sheila and the Birling family, and the marriage will elevate her to a similar standing. This mood of optimism is pierced by the arrival of Inspector Goole. Soon, the family’s flaws come to light, and Sheila is forced to confront her past wrongdoing: She used her wealth and status to have Eva Smith fired from a department store. Her actions were bitter and impulsive, and she never stopped to think about the consequences of her demands. Now, her happiness contrasts with the tragedy of Eva’s death by suicide. The elation portrayed at the beginning of the play is juxtaposed against the death by suicide of a young woman, a tragedy that Sheila quickly blames on herself. After being confronted with her role in Eva’s death, she accepts responsibility and chooses to reflect on her actions. For the remainder of the play, Sheila is forced to watch as her family members fail—or simply refuse—to achieve the same level of emotional growth.

Act II of An Inspector Calls portrays Sheila’s growth. Her statements of self-reflection are loud, but her actions speak louder. She learns about Gerald’s affair with Eva, which took place at a time when he told Sheila that he was too busy to see her. She criticizes Gerald’s actions and hands him back the wedding ring. Importantly, however, she praises him for taking responsibility for his actions. She ends their current relationship but tells him that they can try to build something new, now that they have been given the opportunity to reflect on their flaws. She hopes that her own development will extend to Gerald and that they can grow together. Unfortunately for Sheila, Gerald is less willing to change. Whereas he wants to remain the person he was before Goole arrived at the party, Sheila is no longer the same, and she cannot return to her state, no matter what Gerald or her father tells her. Sheila’s struggle to reform Gerald demonstrates that she has fully accepted her culpability in the death of Eva Smith. Her willingness to accept her role in the young woman’s death shows that she is capable of reflection and redemption, something that is denied to Arthur, Sybil, and Gerald. The tragedy of Sheila’s growth is that she will never be able to return to that initial happiness, as the most important people in her life refuse to learn the lessons that she has learned.

The aftermath of Goole’s exit from the play is eye-opening for Sheila. While she remains determined to reform her character, she watches as Arthur, Gerald, and Sybil convince themselves that they have been the victims of an elaborate practical joke. They are not just ignoring the opportunity to change; they are actively avoiding any such growth. This horrifies Sheila, and she is disgusted by the way in which her own family members value their reputations over everything else. Goole has shown Sheila the dark underbelly of a hypocritical, cynical society that is desperate to avoid the truth about inequality. When her family members laugh about the situation, Sheila knows that she has lost her battle to convince them to change. Their consciences have abandoned them. Though Sheila promises to change, she cannot persuade anyone to join her. They love their wealth and status too much.

Eric Birling

Eric Birling is the spoiled son of a rich family. Of all the characters, he plays the largest role in Eva’s death. He met her in a bar and raped her, getting her pregnant. He stole money from his father to support her but then abandoned her. While the other characters indirectly caused Eva to suffer, Eric was directly responsible for her suffering. This imbalance contextualizes Eric’s regret. Like his sister, he feels guilty when he realizes his role in Eva Smith’s death. However, while Sheila is more than willing to shoulder the blame for Eva’s death, Eric insists on distributing the blame equally among them all. He blames his mother for turning Eva away, showing an anger toward her that he does not direct toward himself. An equal distribution of guilt and responsibility suits Eric, allowing him to forgive himself for his outsized role in Eva’s death. Though he may appear to be contrite and empathetic, this attitude is driven by a desire to diminish his responsibility for the death of the woman he raped, impregnated, and abandoned.

Eric’s problems are covered up by his family. At the beginning of the play, Sheila makes guarded comments about his alcohol addiction, but Sybil blames Sheila for her lack of manners and pretends Eric doesn’t have an addiction. Meanwhile, his father lectures him on the importance of looking out for himself. Sybil and Arthur’s behavior illuminates how Eric’s immorality was allowed to metastasize throughout his life. At the end of the play, Sybil continues to indulge him. She is willing to ignore her son’s immorality and criticize Sheila for trying to force the family to accept responsibility for their actions. The family is willing to forget Eric’s addiction as quickly as they are willing to forget Goole’s accusations. Eric’s immorality is the product of a cosseted, privileged society that places more value on etiquette than on doing right by others.

Inspector Goole

Inspector Goole is a mysterious police officer who interrupts the Birlings’ celebration and forces them to confront their complicity in the death by suicide of a young woman. From his first interactions with the members of the family, Goole refuses to adhere to social niceties. He does not behave as the Birling family expect a police officer to behave. He refuses to show deference to them because of their wealth and status. He is not cowed by Arthur’s declarations of self-importance, nor his thinly veiled threats to complain about Goole’s impertinence to a superior. Furthermore, he editorializes on his investigation. He makes explicit political points to condemn the Birlings’ role in Eva’s death, criticizing them for not caring for everyone in society as they care for themselves. This is particularly true during his interrogation of Sybil, when he is barely able to conceal his loathing for her unrepentant attitude. In this way, Goole functions as the authorial voice of the play, bringing forth Priestley’s own socialist critiques of society and refusing to adhere to convention.

Goole’s identity is thrown into doubt at the end of the play. He departs, leaving the family to reflect on what has been revealed. Gerald and Arthur quickly convince themselves that he is not a real police officer and they are the victims of an elaborate hoax. Sybil, equally adamant in her refusal to admit to any sort of wrongdoing, even theorizes that Goole might be a supernatural force. However, as Sheila points out, Goole’s identity is irrelevant. If he was real, then the family must reflect on their involvement in Eva Smith’s death. If he was not real, then they have still confessed to immoral behavior, which should be a prompt for self-reflection. Aside from Sheila and Eric, the family roundly rejects this opportunity to reflect, preferring to pretend that Goole did not exist. In doing so, they condemn themselves. A telephone call signals that an actual detective will soon arrive, carrying out Goole’s investigation all over again. Ultimately, Goole’s function is more important than his identity. Whether or not he exists, the confessions he elicited from the Birling family are very real, as are their reactions to these revelations. Their refusal to take responsibility for Eva’s death condemns them to relive the interrogation without having learned anything at all.

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